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Partners, please be cautious when conducting survey, be sure not faslify as this is serious offense and will get you removed from the shift and the platform. Please consults the one note: https://bit.ly/Dynata-OneNote Please see some of the most common forms of Falsification: ● Verbatim: not reading the script verbatim. Paraphrasing, rewording, skipping information, shortening(or lengthening!), and otherwise not sticking to the script. ● Not reading the Monitoring Disclosure, “This call may be monitored or recorded for quality assurance purposes.” ● Interpreting the script for the respondent by changing the wording is also Falsifying. The script must be read 100% verbatim unless instructed otherwise by a Dynata Supervisor (This will always be communicated to you through messaging in app). If it is necessary to re-read a question or part, the Partner must not paraphrase or reword the script. ● Not recording everything exactly as it is said by the respondent in open-ended questions. Make sure to correct spelling and abbreviations before submission. ● Selecting the wrong answer may result in a deduction per occurrence, or it may be considered as falsification. ● Submitting a survey without a respondent on the line. ● Failure to read any question or coding answers not selected by the respondent are considered falsification.

Let's make sure your work is valid, Partners. An invalidated survey is deleted and does not count toward your PR (productivity rate). Stick to the script(verbatim), avoid biasing, keep your voice upbeat and conversational sounding, and do not falsify. Every completed survey is checked for quality and validity.

A few reminders for today's first shift: 1. Please make sure that you try your login credentials at least 1hr before your shift. 2. Please make sure that you try your best and join pre shift. There are very important tips that we share during that meeting. 3. Please make sure that you CONFIRM your attendance for your shift today (in app). If you need assistance with this , please message us. ****Lastly, it is IMPORTANT for you to WORK your entire shift in order to be fully paid and have the best chance to graduate to receive future shifts with us.**** We look forward to you servicing with us today and if you have any questions, please message us!

Pokigo, we are so happy you have picked up a First Shift with the Dynata project! Don't get bogged down in simple stuff like computer settings. Take the time now to get it set up correctly so you can get in today at 4:30pm EST for your Zoom preshift and then begin dialing promptly at 5pm EST. There is NO DIALING until 5pm EST. Do not message in "No Project" until then. You should be in Zoom with the Quality Lead. Use Tech Issues > BTS page on the Dynata One Note to be sure you are ready to go. https://bit.ly/Dynata-OneNote You are free to bookmark this resource and use it inshift while dialing.

"Pre-shift briefings are very Important for you to join! A pre-shift briefing will be held 30 minutes prior to the start of the shift to help you prepare for this shift. Be sure Zoom is 'allowed' in your browser in the Chrome security settings. Please do not Cancel your shift if you have tech issues trying to come into the pre-shift meeting. We need you to still begin dialing at the top of the hour. Simply message us if you are having tech issues getting in; but still please work your shift. Please log out of interviewer for breaks. IMPORTANT: Do not reach out to Dynata, or any of its clients for any reason! If you do, you will be removed from the Shiftsmart platform. If you have questions, reach out in app. Pre-Shift Zoom - https://shiftsmart.zoom.us/j/95515463977?pwd=S1AzWjRWRDRGWHdzaUZieW1HM0hYZz09 Meeting ID: 955 1546 3977 Passcode: 0123 Helpful Link - http://bit.ly/Dynata_Helper"

Hello again, Pokigo - Your Dynata shift is starting in a few minutes. Please check-in in the Shiftsmart app now. Have a great shift! Shift Details: My First Shift: Survey Calls Anywhere 7/20/22, 4:30pm - 7/20/22, 9:00pm

It is time to get ready for your Dynata shift, Pokigo! It starts in less than 15 minutes. Please be on time and don't forget to check-in through the Shiftsmart app. Shift Details: My First Shift: Survey Calls Anywhere 7/20/22, 4:30pm - 7/20/22, 9:00pm

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